Questions, answered straight

Frequently asked questions

No spin. The questions a careful person actually asks before trusting anyone with their crypto.

Is Glasshouse a scam?

A fair question to ask of anyone in crypto. The honest answer is in the structure: your money never leaves your own exchange account, we're paid only when you profit, and our entire track record — wins, losses, and the strategies we killed — is published for you to check. A scam needs custody of your funds and hidden results. We're built to make both impossible.

Can Glasshouse take or withdraw my money?

No. Your funds stay in your own Binance account at all times. Glasshouse can place and close trades, but it can never deposit or withdraw. You keep full control and can stop copying or withdraw whenever you like — no permission needed.

What returns can I expect?

We make no return promises, targets, or forecasts — anyone who does in crypto is misleading you. Our live track record is early and published openly, including losing strategies. Crypto trading can and does lose money. What we offer is a disciplined, transparent process — not a guaranteed outcome.

Is this a fund or managed account?

No. It's copy trading in your own exchange account. You keep custody and control the entire time. Glasshouse is a signal you choose to mirror — not a fund, not a deposit, and not a pooled vehicle.

How much does it cost?

A performance fee of between 10% and 30% of profits, depending on your plan — charged only on gains, on a high-water mark, and settled by the exchange. No profit, no fee. We never charge on losses.

What's the minimum to start?

Glasshouse is aimed at serious investors; we discuss the right starting size in your first conversation rather than publishing a one-size figure. The setup is non-custodial either way — your capital, your account.

Why is the website 'faceless' — who is behind it?

The public research is deliberately faceless so the work speaks for itself, not a personality. But this is not an anonymous service: when you talk to us, you deal directly with the principal who runs the desk, from the first conversation. Identity is shared at the point of contact.

How do I know your track record is real?

Because you can audit it. We publish backtests next to live results, a public log of every strategy we retired, and the unedited recent-trades tape. When you copy the desk, the trades appear in your own account in real time. The whole model is built so you never have to take our word for it.

What happens if the market crashes?

Every strategy carries hard risk controls — a stop on every trade, exposure caps, and automatic drawdown halts — designed to contain losses rather than ride them all the way down. That said, crypto is volatile and you can lose money; risk management reduces damage, it doesn't remove risk.

Do I need to know how to trade?

No. The systems handle entries, exits, stops and sizing. Your job is to fund your own account and decide whether to copy — not to watch charts or make trading calls.

Can I stop or withdraw at any time?

Yes. Stopping the copy and withdrawing your funds are entirely yours to do, instantly, with no permission required — because the money is in your own account the whole time.

How do I get started?

Talk to us. A 15-minute conversation, no pressure and no commitment — we explain the setup, you keep custody, and you decide if it's right for you.

📘 Still deciding? Get our free field guide — the 7 checks before you trust anyone with your crypto.

Or just talk to us — 15 minutes, no pressure, no commitment.